quelques dossiers bizarres dans program files??? nettoyage à faire

Bonjour,

Je ne pense pas à une infection.
Tu as combien d'antivirus ?

Il ne faut qu'un antivirus. Désinstalle les deux pour mettre AntiVir.

j'ai désinstallé avast et AVG, puis installé antivir (fait il egalement firewall??), y a t-il un paramétrage particulier à faire??

scan d'antivir en cours, zone alarm me demande d'autoriser ou refuser Bonjour Service, c'est quoi??

voici le rapport d'antivir:

ntiVir PersonalEdition Classic
Report file date: mardi 6 novembre 2007 16:53

Scanning for 920191 virus strains and unwanted programs.

Licensed to: Avira AntiVir PersonalEdition Classic
Serial number: 0000149996-ADJIE-0001
Platform: Windows XP
Windows version: (Service Pack 2) [5.1.2600]
Username: SYSTEM
Computer name: ACER-3FAFADAADF

Version information:
BUILD.DAT : 270 15603 Bytes 19/09/2007 13:32:00
AVSCAN.EXE : 7.0.6.1 290856 Bytes 23/08/2007 13:16:30
AVSCAN.DLL : 7.0.6.0 49192 Bytes 16/08/2007 12:23:52
LUKE.DLL : 7.0.5.3 147496 Bytes 14/08/2007 15:32:48
LUKERES.DLL : 7.0.6.1 10280 Bytes 21/08/2007 12:35:22
ANTIVIR0.VDF : 6.40.0.0 11030528 Bytes 18/07/2007 14:27:16
ANTIVIR1.VDF : 7.0.0.0 1640448 Bytes 13/09/2007 14:26:56
ANTIVIR2.VDF : 7.0.0.172 1092608 Bytes 05/11/2007 15:32:36
ANTIVIR3.VDF : 7.0.0.179 54784 Bytes 06/11/2007 15:32:36
AVEWIN32.DLL : 7.6.0.30 3056128 Bytes 06/11/2007 15:32:38
AVWINLL.DLL : 1.0.0.7 14376 Bytes 26/02/2007 10:36:28
AVPREF.DLL : 7.0.2.2 25640 Bytes 18/07/2007 07:39:18
AVREP.DLL : 7.0.0.1 155688 Bytes 16/04/2007 13:16:24
AVPACK32.DLL : 7.3.0.15 360488 Bytes 03/08/2007 08:46:02
AVREG.DLL : 7.0.1.6 30760 Bytes 18/07/2007 07:17:08
AVARKT.DLL : 1.0.0.20 278568 Bytes 28/08/2007 12:26:34
AVEVTLOG.DLL : 7.0.0.20 86056 Bytes 18/07/2007 07:10:20
NETNT.DLL : 7.0.0.0 7720 Bytes 08/03/2007 11:09:44
RCIMAGE.DLL : 7.0.1.30 2342952 Bytes 07/08/2007 12:38:14
RCTEXT.DLL : 7.0.62.0 86056 Bytes 21/08/2007 12:50:38
SQLITE3.DLL : 3.3.17.1 339968 Bytes 23/07/2007 09:37:22

Configuration settings for the scan:
Jobname..........................: Complete system scan
Configuration file...............: c:\program files\avira\antivir personaledition classic\sysscan.avp
Logging..........................: low
Primary action...................: interactive
Secondary action.................: ignore
Scan master boot sector..........: off
Scan boot sector.................: on
Boot sectors.....................: D:,
Scan memory......................: on
Process scan.....................: on
Scan registry....................: on
Search for rootkits..............: off
Scan all files...................: Intelligent file selection
Scan archives....................: on
Recursion depth..................: 20
Smart extensions.................: on
Macro heuristic..................: on
File heuristic...................: medium

Start of the scan: mardi 6 novembre 2007 16:53

The scan of running processes will be started
Scan process 'avscan.exe' - '1' Module(s) have been scanned
Scan process 'avcenter.exe' - '1' Module(s) have been scanned
Scan process 'CLI.EXE' - '1' Module(s) have been scanned
Scan process 'wuauclt.exe' - '1' Module(s) have been scanned
Scan process 'ObjectDock.exe' - '1' Module(s) have been scanned
Scan process 'Acer.Empowering.Framework.Launcher.exe' - '1' Module(s) have been scanned
Scan process 'PicasaMediaDetector.exe' - '1' Module(s) have been scanned
Scan process 'msmsgs.exe' - '1' Module(s) have been scanned
Scan process 'MsnMsgr.Exe' - '1' Module(s) have been scanned
Scan process 'ctfmon.exe' - '1' Module(s) have been scanned
Scan process 'zlclient.exe' - '0' Module(s) have been scanned
Scan process 'avgnt.exe' - '1' Module(s) have been scanned
Scan process 'jusched.exe' - '1' Module(s) have been scanned
Scan process 'PDVDServ.exe' - '1' Module(s) have been scanned
Scan process 'reader_sl.exe' - '1' Module(s) have been scanned
Scan process 'eRAgent.exe' - '1' Module(s) have been scanned
Scan process 'CLI.EXE' - '1' Module(s) have been scanned
Scan process 'BisonBar.exe' - '1' Module(s) have been scanned
Scan process 'unsecapp.exe' - '1' Module(s) have been scanned
Scan process 'LManager.exe' - '1' Module(s) have been scanned
Scan process 'SynTPEnh.exe' - '1' Module(s) have been scanned
Scan process 'ehmsas.exe' - '1' Module(s) have been scanned
Scan process 'ePower_DMC.exe' - '1' Module(s) have been scanned
Scan process 'RTHDCPL.EXE' - '1' Module(s) have been scanned
Scan process 'ehtray.exe' - '1' Module(s) have been scanned
Scan process 'alg.exe' - '1' Module(s) have been scanned
Scan process 'wmiprvse.exe' - '1' Module(s) have been scanned
Scan process 'dllhost.exe' - '1' Module(s) have been scanned
Scan process 'wmiapsrv.exe' - '1' Module(s) have been scanned
Scan process 'wmiprvse.exe' - '1' Module(s) have been scanned
Scan process 'mcrdsvc.exe' - '1' Module(s) have been scanned
Scan process 'svchost.exe' - '1' Module(s) have been scanned
Scan process 'svchost.exe' - '1' Module(s) have been scanned
Scan process 'RichVideo.exe' - '1' Module(s) have been scanned
Scan process 'HPZipm12.exe' - '1' Module(s) have been scanned
Scan process 'LSSrvc.exe' - '1' Module(s) have been scanned
Scan process 'ehSched.exe' - '1' Module(s) have been scanned
Scan process 'ehRecvr.exe' - '1' Module(s) have been scanned
Scan process 'mDNSResponder.exe' - '1' Module(s) have been scanned
Scan process 'sched.exe' - '1' Module(s) have been scanned
Scan process 'MemCheck.exe' - '1' Module(s) have been scanned
Scan process 'avguard.exe' - '1' Module(s) have been scanned
Scan process 'spoolsv.exe' - '1' Module(s) have been scanned
Scan process 'aawservice.exe' - '1' Module(s) have been scanned
Scan process 'Explorer.EXE' - '1' Module(s) have been scanned
Scan process 'vsmon.exe' - '0' Module(s) have been scanned
Scan process 'svchost.exe' - '1' Module(s) have been scanned
Scan process 'svchost.exe' - '1' Module(s) have been scanned
Scan process 'Ati2evxx.exe' - '1' Module(s) have been scanned
Scan process 'svchost.exe' - '1' Module(s) have been scanned
Scan process 'svchost.exe' - '1' Module(s) have been scanned
Scan process 'svchost.exe' - '1' Module(s) have been scanned
Scan process 'Ati2evxx.exe' - '1' Module(s) have been scanned
Scan process 'lsass.exe' - '1' Module(s) have been scanned
Scan process 'services.exe' - '1' Module(s) have been scanned
Scan process 'winlogon.exe' - '1' Module(s) have been scanned
Scan process 'csrss.exe' - '1' Module(s) have been scanned
Scan process 'smss.exe' - '1' Module(s) have been scanned
56 processes with 56 modules were scanned

Start scanning boot sectors:
Boot sector 'C:\'
[NOTE] No virus was found!
Boot sector 'D:\'
[NOTE] No virus was found!

Starting to scan the registry.
The registry was scanned ( '36' files ).


Starting the file scan:

Begin scan in 'C:\' <ACER>
C:\pagefile.sys
[WARNING] The file could not be opened!
C:\hiberfil.sys
[WARNING] The file could not be opened!
Begin scan in 'D:\' <ACER>


End of the scan: mardi 6 novembre 2007 18:08
Used time: 1:14:42 min

The scan has been done completely.

6770 Scanning directories
237014 Files were scanned
0 viruses and/or unwanted programs were found
0 Files were classified as suspicious:
0 files were deleted
0 files were repaired
0 files were moved to quarantine
0 files were renamed
2 Files cannot be scanned
237014 Files not concerned
7532 Archives were scanned
2 Warnings
50 Notes

voici le log

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 19:06:51, on 06/11/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\ZONELABS\vsmon.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\avguard.exe
C:\Acer\Empowering Technology\ePerformance\MemCheck.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Fichiers communs\LightScribe\LSSrvc.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\CyberLink\Shared files\RichVideo.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\wbem\wmiapsrv.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Acer\Empowering Technology\ePower\ePower_DMC.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\PROGRA~1\LAUNCH~1\LManager.exe
C:\WINDOWS\BUtilityBar\BisonBar.exe
C:\Acer\Empowering Technology\eRecovery\eRAgent.exe
C:\Program Files\ATI Technologies\ATI.ACE\CLI.EXE
C:\WINDOWS\system32\wbem\unsecapp.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Picasa2\PicasaMediaDetector.exe
C:\Acer\Empowering Technology\Acer.Empowering.Framework.Launcher.exe
C:\Program Files\Stardock\ObjectDock\ObjectDock.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Adobe\Reader 8.0\Reader\AcroRd32Info.exe
C:\Documents and Settings\olivier\Bureau\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://fr.rd.yahoo.com/customize/y [...] .yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://fr.fr.acer.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://fr.fr.acer.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://fr.fr.acer.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://fr.rd.yahoo.com/customize/y [...] .yahoo.com
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://french.icrfast.com/index.ph [...] 47286&c=FR
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Liens
R3 - URLSearchHook: Yahoo! Toolbar avec bloqueur de fenêtres pop-up - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Aide pour le lien d'Adobe PDF Reader - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Fichiers communs\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Programme d'aide de l'Assistant de connexion Windows Live - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Fichiers communs\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O3 - Toolbar: Yahoo! Toolbar avec bloqueur de fenêtres pop-up - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [AzMixerSel] C:\Program Files\Realtek\InstallShield\AzMixerSel.exe
O4 - HKLM\..\Run: [ntiMUI] C:\Program Files\NewTech Infosystems\NTI CD & DVD-Maker 7\ntiMUI.exe
O4 - HKLM\..\Run: [Acer ePresentation HPD] C:\Acer\Empowering Technology\ePresentation\ePresentation.exe
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [SkyTel] SkyTel.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [ePower_DMC] C:\Acer\Empowering Technology\ePower\ePower_DMC.exe
O4 - HKLM\..\Run: [Boot] C:\Acer\Empowering Technology\ePower\Boot.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [LManager] C:\PROGRA~1\LAUNCH~1\LManager.exe
O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\CLIStart.exe"
O4 - HKLM\..\Run: [BisonBar] C:\WINDOWS\BUtilityBar\BisonBar.exe
O4 - HKLM\..\Run: [eRecoveryService] C:\Acer\Empowering Technology\eRecovery\eRAgent.exe
O4 - HKLM\..\Run: [WarReg_PopUp] C:\Acer\WR_PopUp\WarReg_PopUp.exe /idle
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [LanguageShortcut] "C:\Program Files\CyberLink\PowerDVD\Language\Language.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe" /min
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Picasa Media Detector] C:\Program Files\Picasa2\PicasaMediaDetector.exe
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SERVICE LOCAL')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SERVICE RÉSEAU')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Startup: Stardock ObjectDock.lnk = C:\Program Files\Stardock\ObjectDock\ObjectDock.exe
O4 - Global Startup: Acer Empowering Technology.lnk = C:\Acer\Empowering Technology\Acer.Empowering.Framework.Launcher.exe
O8 - Extra context menu item: E&xporter vers Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Console Java (Sun) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: Memory Check Service (AcerMemUsageCheckService) - Acer Inc. - C:\Acer\Empowering Technology\ePerformance\MemCheck.exe
O23 - Service: AntiVir PersonalEdition Classic Scheduler (AntiVirScheduler) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exe
O23 - Service: AntiVir PersonalEdition Classic Guard (AntiVirService) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Classic\avguard.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ##Id_String1.6844F930_1628_4223_B5CC_5BB94B879762## (Bonjour Service) - Apple Computer, Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Fichiers communs\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Fichiers communs\LightScribe\LSSrvc.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared files\RichVideo.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZONELABS\vsmon.exe
O23 - Service: Windows Live Setup Service (WLSetupSvc) - Unknown owner - C:\Program Files\Windows Live\installer\WLSetupSvc.exe

--
End of file - 9681 bytes

Tu as regardé dans le panneau de configuration ?

Regarde le panneau de configuration/Utilisateurs pour voir.

Essaie de supprimer le mot de passe.

je viens de contacter la personne qui a le pc et elle me dit qu'il fait la même chose en mode sans échec maintenant, il lui demande un mot de passe et ça bloque a ce niveau là, désolé de t'embêter avec ça, merci à nouveau

ok, merci pour le coup de main, sais tu si tu peux m'aider de ce côté là pour au moins cibler le problème matériel