bonjour a tous , depuis quelques temps mon pc rame à mort, word plante dès que je fais "enregistrer sous" et bit defender m indique des virus qu'il dit bloquer mais qui reviennent toujours...Donc boilà si quelqu'un pouvait jetez un oeil a ce rapport hijackthis ce serait génial parce que je suis une brêle en informatique...MERCI


Running processes:
F:\WINDOWS\System32\smss.exe
F:\WINDOWS\system32\winlogon.exe
F:\WINDOWS\system32\services.exe
F:\WINDOWS\system32\lsass.exe
F:\WINDOWS\system32\svchost.exe
F:\WINDOWS\system32\LEXBCES.EXE
F:\WINDOWS\system32\spoolsv.exe
F:\WINDOWS\system32\LEXPPS.EXE
F:\WINDOWS\Explorer.EXE
F:\Program Files\Microsoft AntiSpyware\gcasServ.exe
F:\PROGRA~1\Softwin\BITDEF~1\bdmcon.exe
F:\Program Files\Softwin\BitDefender9\bdoesrv.exe
F:\PROGRA~1\Softwin\BITDEF~1\bdnagent.exe
F:\PROGRA~1\Softwin\BITDEF~1\bdswitch.exe
F:\WINDOWS\System32\ctfmon.exe
F:\Program Files\Fichiers communs\Ahead\lib\NMBgMonitor.exe
F:\Program Files\MSN Messenger\msnmsgr.exe
F:\WINDOWS\System32\nvsvc32.exe
F:\WINDOWS\System32\svchost.exe
F:\Program Files\Fichiers communs\Softwin\BitDefender Communicator\xcommsvr.exe
F:\Program Files\Fichiers communs\Softwin\BitDefender Scan Server\bdss.exe
F:\Program Files\Fichiers communs\Softwin\BitDefender Update Service\livesrv.exe
F:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
F:\Program Files\Softwin\BitDefender9\vsserv.exe
F:\WINDOWS\System32\svchost.exe
F:\Program Files\Internet Explorer\IEXPLORE.EXE
F:\Program Files\Telechargement\hijackthis_hijackthis_1.99.1_anglais_17891.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.fr/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http://192.168.1.1
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Liens
O2 - BHO: (no name) - {2B7863BC-3E7C-49A1-B78B-0CE4DBA6AA0B} - F:\WINDOWS\System32\icmui32.dll (file missing)
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - F:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - F:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - F:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [gcasServ] "F:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE F:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [HGTXPEI] F:\WINDOWS\System32\FirstReboot.exe
O4 - HKLM\..\Run: [SoundFusion] RunDll32 hercplgs.cpl,BootEntryPoint
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [BDMCon] F:\PROGRA~1\Softwin\BITDEF~1\bdmcon.exe
O4 - HKLM\..\Run: [BDOESRV] "F:\Program Files\Softwin\BitDefender9\bdoesrv.exe"
O4 - HKLM\..\Run: [BDNewsAgent] "F:\PROGRA~1\Softwin\BITDEF~1\bdnagent.exe"
O4 - HKLM\..\Run: [BDSwitchAgent] "F:\PROGRA~1\Softwin\BITDEF~1\bdswitch.exe"
O4 - HKLM\..\Run: [QuickTime Task] "F:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [CTFMON.EXE] F:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "F:\Program Files\Fichiers communs\Ahead\lib\NMBgMonitor.exe"
O4 - HKCU\..\Run: [msnmsgr] "F:\Program Files\MSN Messenger\msnmsgr.exe" /background
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - F:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Console Java (Sun) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - F:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/bina [...] b31267.cab
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.trendmicro.com/ [...] scan60.cab
O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zone.msn.com/bina [...] b31267.cab
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/bina [...] b31267.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://spaces.msn.com/PhotoUpload/ [...] 10,0,910,0
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} - http://software-dl.real.com/190e51 [...] 601_fr.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/bina [...] b31267.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activ [...] asinst.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://messenger.zone.msn.com/bina [...] b32846.cab
O16 - DPF: {E6187999-9FEC-46A1-A20F-F4CA977D5643} (ZoneChess Object) - http://messenger.zone.msn.com/bina [...] b31267.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{CF908DC9-50A3-441E-8627-90A45143F0D3}: NameServer = 212.27.32.177,212.27.32.176
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "F:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O23 - Service: Adobe LM Service - Adobe Systems - F:\Program Files\Fichiers communs\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: BitDefender Scan Server (bdss) - Unknown owner - F:\Program Files\Fichiers communs\Softwin\BitDefender Scan Server\bdss.exe" /service (file missing)
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - F:\Program Files\Fichiers communs\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - F:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - F:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: BitDefender Desktop Update Service (LIVESRV) - Unknown owner - F:\Program Files\Fichiers communs\Softwin\BitDefender Update Service\livesrv.exe" /service (file missing)
O23 - Service: %NVSVC.desc% (NVSvc) - NVIDIA Corporation - F:\WINDOWS\System32\nvsvc32.exe
O23 - Service: BitDefender Virus Shield (VSSERV) - Unknown owner - F:\Program Files\Softwin\BitDefender9\vsserv.exe" /service (file missing)
O23 - Service: BitDefender Communicator (XCOMM) - Unknown owner - F:\Program Files\Fichiers communs\Softwin\BitDefender Communicator\xcommsvr.exe" /service (file missing)

Bonsoir

Rien d'infectieux dans ce rapport, mais de l'inutile.
On fait du ménage.

1 Télécharge
CCleaner.
http://www.filehippo.com/download_ccleaner.html
Installe le dans un répertoire dédié.

EasyCleaner
http://personal.inet.fi/business/toniarts/ecleane.htm
Installe le dans un répertoire dédié.

2 Relance un scan HijackThis et coche les lignes ci-dessous :

O2 - BHO: (no name) - {2B7863BC-3E7C-49A1-B78B-0CE4DBA6AA0B} - F:\WINDOWS\System32\icmui32.dll (file missing)
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - F:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - F:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE F:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [HGTXPEI] F:\WINDOWS\System32\FirstReboot.exe
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [QuickTime Task] "F:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [CTFMON.EXE] F:\WINDOWS\System32\ctfmon.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - F:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Console Java (Sun) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - F:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/bina [...] b31267.cab
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.trendmicro.com/ [...] scan60.cab
O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zone.msn.com/bina [...] b31267.cab
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/bina [...] b31267.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://spaces.msn.com/PhotoUpload/ [...] 10,0,910,0
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} - http://software-dl.real.com/190e51 [...] 601_fr.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/bina [...] b31267.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activ [...] asinst.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://messenger.zone.msn.com/bina [...] b32846.cab
O16 - DPF: {E6187999-9FEC-46A1-A20F-F4CA977D5643} (ZoneChess Object) - http://messenger.zone.msn.com/bina [...] b31267.cab

Ferme toutes les fenêtres Windows, Internet explorer, Outlook,sauf le logiciel Hijackthis et clique sur « Fix checked »

3 Lance EasyCleaner.
Utilises les fonctions Inutiles et Registre. Supprimes ce qu'il trouve. Ne pas toucher à la fonction doublons.

4 Lance le nettoyage avec CCleaner.

5 Fais une défragmentation.
http://www.trucsastuces.com/Astuces/76.php

6 Fais une analyse antivirus en ligne sur Kaspersky
http://webscanner.kaspersky.fr/

Colle son rapport ici.

alors voilà j ai fait tous ce que tu ma dit..ca va un peu mieux merci !!!voici mon rapport:

Running processes:
F:\WINDOWS\System32\smss.exe
F:\WINDOWS\system32\winlogon.exe
F:\WINDOWS\system32\services.exe
F:\WINDOWS\system32\lsass.exe
F:\WINDOWS\system32\svchost.exe
F:\WINDOWS\System32\svchost.exe
F:\WINDOWS\system32\LEXBCES.EXE
F:\WINDOWS\system32\spoolsv.exe
F:\WINDOWS\system32\LEXPPS.EXE
F:\WINDOWS\Explorer.EXE
F:\PROGRA~1\Softwin\BITDEF~1\bdmcon.exe
F:\Program Files\Softwin\BitDefender9\bdoesrv.exe
F:\progra~1\softwin\bitdef~1\bdnagent.exe
F:\progra~1\softwin\bitdef~1\bdswitch.exe
F:\Program Files\Fichiers communs\Ahead\lib\NMBgMonitor.exe
F:\Program Files\MSN Messenger\msnmsgr.exe
F:\WINDOWS\System32\ctfmon.exe
F:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
F:\Program Files\ewido anti-malware\ewidoctrl.exe
F:\WINDOWS\System32\nvsvc32.exe
F:\WINDOWS\System32\svchost.exe
F:\Program Files\Fichiers communs\Softwin\BitDefender Communicator\xcommsvr.exe
F:\Program Files\Fichiers communs\Softwin\BitDefender Scan Server\bdss.exe
F:\Program Files\Fichiers communs\Softwin\BitDefender Update Service\livesrv.exe
F:\Program Files\Softwin\BitDefender9\vsserv.exe
F:\Program Files\Internet Explorer\IEXPLORE.EXE
F:\WINDOWS\System32\wuauclt.exe
F:\Documents and Settings\Jean Bulbe\Bureau\UTILITAIRE\hijackthis_hijackthis_1.99.1_anglais_17891.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.fr/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http://192.168.1.1
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Liens
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - F:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - F:\PROGRA~1\SPYBOT~1\SDHelper.dll
O4 - HKLM\..\Run: [gcasServ] "F:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [SoundFusion] RunDll32 hercplgs.cpl,BootEntryPoint
O4 - HKLM\..\Run: [BDMCon] F:\PROGRA~1\Softwin\BITDEF~1\bdmcon.exe
O4 - HKLM\..\Run: [BDOESRV] "F:\Program Files\Softwin\BitDefender9\bdoesrv.exe"
O4 - HKLM\..\Run: [BDNewsAgent] "F:\PROGRA~1\Softwin\BITDEF~1\bdnagent.exe"
O4 - HKLM\..\Run: [BDSwitchAgent] "F:\PROGRA~1\Softwin\BITDEF~1\bdswitch.exe"
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "F:\Program Files\Fichiers communs\Ahead\lib\NMBgMonitor.exe"
O4 - HKCU\..\Run: [msnmsgr] "F:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] F:\WINDOWS\System32\ctfmon.exe
O17 - HKLM\System\CCS\Services\Tcpip\..\{CF908DC9-50A3-441E-8627-90A45143F0D3}: NameServer = 212.27.32.177,212.27.32.176
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "F:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O23 - Service: Adobe LM Service - Adobe Systems - F:\Program Files\Fichiers communs\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: BitDefender Scan Server (bdss) - Unknown owner - F:\Program Files\Fichiers communs\Softwin\BitDefender Scan Server\bdss.exe" /service (file missing)
O23 - Service: ewido security suite control - ewido networks - F:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - F:\Program Files\Fichiers communs\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - F:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - F:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: BitDefender Desktop Update Service (LIVESRV) - Unknown owner - F:\Program Files\Fichiers communs\Softwin\BitDefender Update Service\livesrv.exe" /service (file missing)
O23 - Service: %NVSVC.desc% (NVSvc) - NVIDIA Corporation - F:\WINDOWS\System32\nvsvc32.exe
O23 - Service: BitDefender Virus Shield (VSSERV) - Unknown owner - F:\Program Files\Softwin\BitDefender9\vsserv.exe" /service (file missing)
O23 - Service: BitDefender Communicator (XCOMM) - Unknown owner - F:\Program Files\Fichiers communs\Softwin\BitDefender Communicator\xcommsvr.exe" /service (file missing)